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Item type:Publication, Access status: without files , 11 - Some of the metrics are blocked by yourconsent settings
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Item type:Publication, Access status: without files , Die Zukunft des mittelständischen Schiffbaus zwischen Kooperation und AutonomiePublicationtype: Conference Paper11 - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Access status: without files , Geschäftsprozeßoptimierung durch systematische Nutzung von KundeninformationenPublicationtype: Conference Paper21 - Some of the metrics are blocked by yourconsent settings
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Item type:Publication, Access status: without files , Reklamations- und Beschwerdemanagement als Baustein des lernenden UnternehmensPublicationtype: Journal Article7 - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Access status: without files , Servicemanagement: Instrument zur Verbesserung der KundenzufriedenheitPublicationtype: Journal Article5 - Some of the metrics are blocked by yourconsent settings
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Item type:Publication, Access status: without files , PPS-Systeme im Spannungsfeld technischer und betriebsorganisatorischer Veränderungen(Ges. f. Industr. Informationstechnik u. Organisation, 1993); ; Maack, RalfPublicationtype: Journal Article6