Towards a framework for the design of variety-oriented product-service systems

Publikationstyp
Conference Paper
Publikationsdatum
2020-06-11
Sprache
English
Author
Rennpferdt, Christoph 
Krause, Dieter orcid-logo
Institut
Produktentwicklung und Konstruktionstechnik M-17 
DOI
10.15480/882.3489
TORE-URI
http://hdl.handle.net/11420/7863
Enthalten in
Proceedings of the Design Society : DESIGN Conference 
Volume
1
Start Page
1345
End Page
1354
Citation
Design Society: DESIGN Conference (1): 1345-1354 (2020)
Contribution to Conference
Design Society: DESIGN Conference 2020 
Publisher DOI
10.1017/dsd.2020.108
Scopus ID
2-s2.0-85107837018
Publisher
Cambridge University Press
Due to increasing cost pressure, companies are expanding their product range and therefore increasingly offering so-called product-service systems (PSS) to increase sales. At the same time, PSS can also contribute to an increase in variety-induced complexity in the company, which ultimately further increases cost pressure. In this article, the causes and effects of variety-induced complexity through products, services and PSS are analysed and the need for a new PSS design method is then demonstrated. Finally, a new framework is presented that enables the design of variety-oriented PSS.
DDC Class
004: Informatik
330: Wirtschaft
Publication version
publishedVersion
Lizenz
https://creativecommons.org/licenses/by-nc-nd/4.0/
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