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Stakeholder management along maritime container transport chains - Development of a framework and exemplified application in empty container logistics
Citation Link: https://doi.org/10.15480/882.1215
Other Titles
Stakeholder Management entlang maritimer Containertransportketten - Konzeptentwicklung und beispielhafte Anwendung in der Leercontainerlogistik
Publikationstyp
Thesis
Thesis Type
Doctoral Thesis
Publikationsdatum
2014
Sprache
English
Author
Wolff, Jutta
Advisor
Title Granting Institution
Technische Universität Hamburg
Place of Title Granting Institution
Hamburg
Examination Date
2013-12-12
Institut
First published in
Harburger Berichte zur Verkehrsplanung und Logistik;11
Number in series
11
Citation
MV Wissenschafts Verlag
Challenges along the maritime transport chain indicate the need for conscious and structured dealing with stakeholders. A specific framework – the stakeholder management cycle (SMC) – was therefore developed. The SMC is a tool enabling analysis of stakeholders in terms of relevance, respective processes, attitude and influence but also for managing them by providing guidance on their involvement in change processes. Application of the SMC for empty container logistics in the Hamburg – Baltic Sea Region study area proved its consistency and showed that the SMC has the potential to improve change processes along maritime container transport chains by applying the stakeholder approach.
Schlagworte
Transportketten
Stakeholder Management
Leercontainerlogistik
transport chains
stakeholder management
empty container logistics
DDC Class
380: Handel, Kommunikation, Verkehr