DC FieldValueLanguage
dc.contributor.authorSchweisfurth, Tim-
dc.contributor.authorRaasch, Antje-Christina-
dc.date.accessioned2022-09-20T08:13:19Z-
dc.date.available2022-09-20T08:13:19Z-
dc.date.issued2020-09-01-
dc.identifier.citationCreativity and Innovation Management 29 (3) : 380-397 (2020-09-01)de_DE
dc.identifier.issn0963-1690de_DE
dc.identifier.urihttp://hdl.handle.net/11420/13632-
dc.description.abstractAbsorbing external knowledge is crucial for innovation within the organization. One way of tapping external knowledge sources is to rely on employees who reach out across the firm's boundary to external stakeholders and address knowledge sets located beyond the organizational boundary. However, such employees are likely to identify with the stakeholders they reach out to which exposes them to potentially conflicting demands—with positive or negative effects for their employing organization. We investigate whether and how their dual identification with the organization and with users, and the potential identity conflicts this engenders, affects their job satisfaction and innovativeness. We study a sample of 243 employees in two industries, revealing that perceived conflict between organizational identification and user identification detracts from job satisfaction if and only if employees are strongly identified with both targets. We find also that identity conflict is indirectly and negatively related to innovative work behavior through job satisfaction. Our paper contributes to the literature on the benefits and risks of employee ties to external stakeholders. We contribute also to research on embedded users by elucidating under what conditions they are most valuable to their employing organizations.en
dc.language.isoende_DE
dc.relation.ispartofCreativity and innovation managementde_DE
dc.subjectboundary spannerde_DE
dc.subjectidentificationde_DE
dc.subjectinnovationde_DE
dc.subjectjob satisfactionde_DE
dc.subjectuser innovationde_DE
dc.titleCaught between the users and the firm: How does identity conflict affect employees' innovative behaviorde_DE
dc.typeArticlede_DE
dc.type.diniarticle-
dcterms.DCMITypeText-
tuhh.abstract.englishAbsorbing external knowledge is crucial for innovation within the organization. One way of tapping external knowledge sources is to rely on employees who reach out across the firm's boundary to external stakeholders and address knowledge sets located beyond the organizational boundary. However, such employees are likely to identify with the stakeholders they reach out to which exposes them to potentially conflicting demands—with positive or negative effects for their employing organization. We investigate whether and how their dual identification with the organization and with users, and the potential identity conflicts this engenders, affects their job satisfaction and innovativeness. We study a sample of 243 employees in two industries, revealing that perceived conflict between organizational identification and user identification detracts from job satisfaction if and only if employees are strongly identified with both targets. We find also that identity conflict is indirectly and negatively related to innovative work behavior through job satisfaction. Our paper contributes to the literature on the benefits and risks of employee ties to external stakeholders. We contribute also to research on embedded users by elucidating under what conditions they are most valuable to their employing organizations.de_DE
tuhh.publisher.doi10.1111/caim.12380-
tuhh.type.opus(wissenschaftlicher) Artikel-
dc.type.driverarticle-
dc.type.casraiJournal Article-
tuhh.container.issue3de_DE
tuhh.container.volume29de_DE
tuhh.container.startpage380de_DE
tuhh.container.endpage397de_DE
dc.identifier.scopus2-s2.0-85085067386-
datacite.resourceTypeArticle-
datacite.resourceTypeGeneralJournalArticle-
item.grantfulltextnone-
item.cerifentitytypePublications-
item.openairetypeArticle-
item.creatorOrcidSchweisfurth, Tim-
item.creatorOrcidRaasch, Antje-Christina-
item.languageiso639-1en-
item.creatorGNDSchweisfurth, Tim-
item.creatorGNDRaasch, Antje-Christina-
item.fulltextNo Fulltext-
item.openairecristypehttp://purl.org/coar/resource_type/c_6501-
item.mappedtypeArticle-
crisitem.author.deptOrganizational Design and Collaboration Engineering W-13-
crisitem.author.deptTechnologie- und Innovationsmanagement W-7-
crisitem.author.orcid0000-0002-6774-3912-
crisitem.author.parentorgStudiendekanat Management-Wissenschaften und Technologie-
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