Ismail, Ida RosnitaIda RosnitaIsmailRosenbusch, JanaJanaRosenbusch2019-12-122019-12-122014-12Global Conference on Business & Social Science, GCBSS 2014http://hdl.handle.net/11420/4063enAllgemeines, WissenschaftDevelopment of Patient Satisfaction Model: Propositions and Directions for Future ResearchConference Paper