Ismail, Ida RosnitaIda RosnitaIsmailRosenbusch, JanaJanaRosenbusch2019-12-122019-12-122014Global Conference on Business and Social Science (2014)http://hdl.handle.net/11420/4063enAllgemeines, WissenschaftDevelopment of Patient Satisfaction Model: Propositions and Directions for Future ResearchConference PaperOther