Burkhardt, MaximilianMaximilianBurkhardtWarns, TilmanTilmanWarnsEndepols, SebastianSebastianEndepolsBursac, NikolaNikolaBursacRitzer, KatharinaKatharinaRitzer2024-06-142024-06-142024-0518th International Design Conference, DESIGN 2024https://hdl.handle.net/11420/47856To handle the increased complexity within the automotive industry, this paper introduces a guideline, which aims to support development service providers to examine the introduction and if applicable support the introduction of systems engineering. The initial verification was performed through applying the guideline at Porsche Engineering as an exemplary service provider. As a result, the success factors "knowledge basis" and "knowledge transfer" have been improved by two points on a 1-5 Likert-scale by introducing a SE process-specific knowledge platform and a defined knowledge transfer.en2732-527X202425232532Cambridge University Presshttps://creativecommons.org/licenses/by-nc-nd/4.0/case studydevelopment service providerknowledge managementservice-oriented designsystems engineering (SE)Technology::620: EngineeringTechnology::658: MarketingComputer Science, Information and General Works::004: Computer SciencesSocial Sciences::330: EconomicsConference Paper10.15480/882.968010.1017/pds.2024.25510.15480/882.9680Conference Paper