Schubert, ChristianChristianSchubertBorkowski, MichaelMichaelBorkowskiSchulte, StefanStefanSchulte2022-03-082022-03-082018European Conference on Service-Oriented and Cloud Computing (ESOCC 2018)http://hdl.handle.net/11420/11889In cloud computing, detecting violations of Service Level Agreements (SLAs) is possible by measuring certain metrics, which can be done by both the provider and the consumer of a service. However, both parties have contradicting interests with regards to these measurements, which makes it difficult to reach consensus about whether SLA violations have occurred. Within this paper, we present a solution for measuring and arbitrating SLA violations in a way that can be trusted by both parties. Furthermore, we show that this solution is not intrusive to the service and does not incur a significant overhead system load, but nevertheless provides high accuracy in detecting SLA violations.enConference Paper10.1007/978-3-319-99819-0_7Other