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  4. Perceived quality framework in product generation engineering: an automotive industry example
 
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Perceived quality framework in product generation engineering: an automotive industry example

Publikationstyp
Journal Article
Date Issued
2019
Sprache
English
Author(s)
Stylidis, Kostas  
Bursac, Nikola  
Heitger, Nicolas  
Wickman, Casper  
Albers, Albert  
Söderberg, Rikard  
TORE-URI
https://hdl.handle.net/11420/43122
Journal
Design science  
Volume
5
Article Number
e11
Citation
Design Science 5: e11 (2019)
Publisher DOI
10.1017/dsj.2019.8
Publisher
Cambridge University Press
Perceived quality refers to customers’ cognitive and emotional responses to a particular design, often also associated with craftsmanship and customer satisfaction. Previous research defined a taxonomy of perceived quality and provided understanding about how engineering design decisions impact customer satisfaction. Furthermore, development of new products is frequently based on carrying over attributes of existing products, either from the same producer or from competitors. Previous research offered a new product development methodology combining variations of subsystems to carry over from existing products. This brief presents how these two lines of research combined to design the central console of the Porsche Panamera automobile and discusses the opportunities and challenges posed in the practical implementation of this research.
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