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Simulating the impact of digitalization on retail logistics efficiency

Citation Link: https://doi.org/10.15480/882.3126
Publikationstyp
Conference Paper
Date Issued
2020-09-23
Sprache
English
Author(s)
Loske, Dominik  
Klumpp, Matthias  
Herausgeber*innen
Kersten, Wolfgang  orcid-logo
Blecker, Thorsten  orcid-logo
Ringle, Christian M.  orcid-logo
TORE-DOI
10.15480/882.3126
TORE-URI
http://hdl.handle.net/11420/8016
First published in
Proceedings of the Hamburg International Conference of Logistics (HICL)  
Number in series
29
Start Page
77
End Page
111
Citation
Hamburg International Conference of Logistics (HICL) 29: 77-111 (2020)
Contribution to Conference
Hamburg International Conference of Logistics (HICL) 2020  
Publisher Link
https://www.epubli.de/shop/buch/Data-Science-and-Innovation-in-Supply-Chain-Management-Wolfgang-Kersten-9783753123462/106047
Publisher
epubli
Purpose: The study uses the results of an efficiency analysis for digitalization within a retail logistics blue-collar work system of professional truck drivers and aims to elaborate an ex-ante efficiency simulation approach for digitalization scenarios. Methodology: The simulation method combines the efficiency scores of Data Envel-opment Analysis (DEA), statistical bootstrapping, and regression analysis. By increas-ing the original sample size of n=30 truck drivers up to 60,000 samples through 2,000 bootstrap iterations, it is possible to gain a highly significant regression function. Findings: The mathematical simulation approach can be transferred to alternate scenarios in terms of forecasting efficiency development based on the experience distribution of the workforce. Originality: As the impact of digitalization on the efficiency of blue-collar work sys-tems is often unknown, this methodology could provide insights for logistics re-searchers and managers when estimating the efficiency impact of digitalization.
Subjects
logistics
Industry 4.0
digitalization
Innovation
supply chain management;
Artificial Intelligence
data science
DDC Class
330: Wirtschaft
380: Handel, Kommunikation, Verkehr
Publication version
publishedVersion
Lizenz
https://creativecommons.org/licenses/by-sa/4.0/
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