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A holistic digitalization KPI framework for the aerospace industry
Citation Link: https://doi.org/10.15480/882.3109
Publikationstyp
Conference Paper
Date Issued
2020-09-23
Sprache
English
Author(s)
Herausgeber*innen
TORE-DOI
TORE-URI
First published in
Number in series
29
Start Page
798
End Page
847
Citation
Hamburg International Conference of Logistics (HICL) 29: 798-847 (2020)
Contribution to Conference
Purpose: The aerospace supply chain is characterized by a high degree of small andmedium-sized suppliers. To stay competitive, suppliers are facing high pressures todigitalize their business but have limited resources available. Furthermore, aerospacesuppliers lack a framework to measure their current state of digitalization.Therefore, this paper provides a holistic digitalization KPI framework for manufacturingaerospace companies. Methodology: The framework is based on a top-down and bottom-up developmentapproach. Within the top-down approach, 42 digitalization maturity models are beinganalyzed to identify relevant dimensions. To reveal digitalization indicators, acomprehensive literature review is being used as a bottom-up approach. Indicatorsare then assigned to the sub-dimension. Finally, indicators are grouped to similar indicatorsand merged to digitalization KPI. Findings: The developed KPI framework encompasses 89 digitalization KPI amongnine dimensions: Strategy and Organizational Leadership, Governance and TransformationManagement, Digital Skills/Human Capital, Smart Product, Customer Focus,Smart Process/Operations, Digital Technology, Financial Focus, and Network and Security. Originality: The presented digitalization KPI framework provides a scientific foundationfor measuring the digitalization maturity level of aerospace companies.Therefore, maturity models and benchmarking tools can incorporate the developed(sub-) dimensions and KPI to measure and compare the digital readiness of aerospacecompanies as well as to derive guidance for areas of improvement.
Subjects
Logistics
Industry 4.0
Digitalization
Innovation
Supply Chain Management
Artificial Intelligence
Data Science
DDC Class
330: Wirtschaft
Publication version
publishedVersion
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Krol et al. (2020) - Developing a Holistic Digitalization KPI Framework for the Aerospace Industry.pdf
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