Preventing Mental Strain for Logistics Workers: Guideline Development

Purpose: The purpose of this paper is to discuss and analyze the introduction of a guideline, which aims to help prevent mental strain for logistics workers in an in-creasingly digitalized work environment. The guideline originates from the findings of computer science experimental rooms (IR) and expert workshops, which were an-alyzed in three German companies and are part of the INQA-project DIAMANT as well as from literature findings. Methodology: Mental strain and stress are identified from interviews and question-naires in three experimental rooms as well as from literature review (and discussions with the logistics workforce of the German companies). The identified factors are then translated into a guideline with recommendations for reaching and maintaining a healthy digitalized work environment in logistics. Findings: The guideline “Case Studies Digitalization” shows the (interim) results of the three experimental rooms of the INQA-project DIAMANT. This paper offers in-sights regarding certain elements of the guideline and how the different recommen-dations were created. Originality: The paper provides interesting insights into the development process of a guideline that focuses on requirements for healthy digitalized work in logistics. Along with these requirements, the challenges today’s logistics workforce faces in a quickly changing work environment are exposed.

Subjects

Logistics

Industry 4.0

Digitalization

Innovation

Supply Chain Management

Artificial Intelligence

Data Science

DDC Class

330: Wirtschaft

380: Handel, Kommunikation, Verkehr

Publication version

publishedVersion

Lizenz

https://creativecommons.org/licenses/by-sa/4.0/

Name

Schwarz and Klumpp (2020) - Preventing Mental Strain for Logistics Workers - Guideline Development.pdf

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976.23 KB

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Adobe PDF

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Preventing Mental Strain for Logistics Workers: Guideline Development