Please use this identifier to cite or link to this item: https://doi.org/10.15480/882.106
Fulltext available Open Access
Title: Need Assessment in Practice - Methods, Experiences and Trends
Language: English
Authors: Geschka, Horst 
Herstatt, Cornelius 
Keywords: innovation management;need-assessment
Issue Date: 1999
Part of Series: Working paper // Technologie- und Innovationsmanagement, Technische Universität Hamburg-Harburg = Arbeitspapier 
Volume number: 3
Abstract (english): The intensive concern with customer needs and problems is one of the key contributors to the success of innovation management. During the seventies, numerous procedures were developed, in theory as well as in practice. These procedures entered literature as so called “need-assessment“ approaches (see e.g. Holt, Geschka, Peterlongo 1984). However, the application of these procedures to different industrial sectors and types of firms as well as the benefit achieved for innovation in practice, remained unexplored to a great extent till the nineties, except for a few documented experiences and case studies (see e. g. Herstatt 1998). Geschka and Herstatt carried out the first empirical study in Switzerland in 1990/91. This study was confined to the Swiss mechanical industry and the results were published in “Die Unternehmung” 3/91 (Geschka, Herstatt 1991). An identical survey was repeated in 1998 within the scope of a research project together with the Institute of International Innovation Management of the University of Bern (*). The scope was extended to the chemical industry and the electrical industry. Some results from the first study were confirmed. Nevertheless, differences were noticed as well, especially with regard to the use of several methods to record innova-tion needs, it was also found that different industries have different preferences with respect to methods due to specifics of the branch. In this paper, we describe the results of the current study, go into the differences between both studies, and discuss these and the possible ration-als in the interviewed companies.
URI: http://tubdok.tub.tuhh.de/handle/11420/108
DOI: 10.15480/882.106
Institute: Technologie- und Innovationsmanagement W-7 
Type: ResearchPaper
License: In Copyright In Copyright
Appears in Collections:Publications with fulltext

Files in This Item:
File Description SizeFormat
Arbeitspapier_3.pdf260,34 kBAdobe PDFThumbnail
View/Open
Show full item record

Page view(s)

794
Last Week
0
Last month
10
checked on Sep 22, 2020

Download(s)

319
checked on Sep 22, 2020

Google ScholarTM

Check

Note about this record

Export

Items in TORE are protected by copyright, with all rights reserved, unless otherwise indicated.