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Title: Digital logistics, strategic cognitive readiness and employee training
Language: English
Authors: Neukirchen, Thomas 
Klumpp, Matthias 
Keywords: Digitalization; Training; Cognitive readiness; Case study
Issue Date: 26-Sep-2019
Publisher: epubli GmbH
Abstract (english): 
Purpose: We consider long-term structural implementation risks connected to digitalization in production and logistics. Similar to considerations regarding automation, we identify areas of potential corporate benefits and corresponding necessary adjustments in task descriptions and employee behavior. Methodology: Case study using an interactive process analysis and annotations method (interaction room) for a digitalization effort in a German power plant component company, including employees in digital developments early on. Survey of the concept of strategic cognitive analysis for logistics digitalization (systematic literature research). Findings: Analysis of the concept of strategic cognitive readiness is given for logistics digitalization and related to training requirements. This is connected to the presented case study which results in (i) augmented and digitalized process (ii) employee training requirements regarding strategic cognitive readiness. Originality: The concept of strategic cognitive readiness, originating from a military context, had been widely identified as a core variable with regards to successful automation prior to related widespread adoption. Nonetheless, recent research shows that measures aimed at effectively integrating employees, if taken, have fallen short in many cases.
Conference: Hamburg International Conference of Logistics (HICL) 2019 
DOI: 10.15480/882.2467
ISBN: 978-3-750249-47-9
ISSN: 2365-5070
Document Type: Chapter/Article (Proceedings)
License: CC BY-SA 4.0 (Attribution-ShareAlike 4.0) CC BY-SA 4.0 (Attribution-ShareAlike 4.0)
Part of Series: Proceedings of the Hamburg International Conference of Logistics (HICL) 
Volume number: 27
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