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Title: Modelling the IT and Business Process Landscapes at Inland Intermodal Terminals
Language: English
Authors: Grafelmann, Michaela  
Zlotos, Constantin 
Lange, Ann-Kathrin  
Jahn, Carlos 
Editor: Jahn, Carlos 
Kersten, Wolfgang  
Ringle, Christian M.  
Keywords: Logistics;Industry 4.0;Supply Chain Management;Sustainability;City Logistics;Maritime Logistics;Data Science
Issue Date: 23-Sep-2020
Publisher: epubli
Source: Hamburg International Conference of Logistics (HICL) 30: 159-179 (2020)
Part of Series: Proceedings of the Hamburg International Conference of Logistics (HICL) 
Volume number: 30
Abstract (english): 
Purpose: A wide range of customer relationships, services and organizational inter-faces characterizes inland intermodal terminals, which are hubs of combined transport. The purposes of this paper are twofold. The first is to highlight challenges of small and medium-sized enterprises (SME) at the time of digitalization. Secondly, approaches to illustrate the IT and business landscape are presented. Methodology: This paper is based on a literature analysis as well as interviews and identifies aspects of SME- and branch-specific IT and business process landscapes of inland terminals. Moreover, approaches to visualize those landscapes are high-lighted and a distinction is made between different software map types. Findings: Inland intermodal terminals often use a variety of different small, some-times self-developed IT solutions. Findings show a lack of means of communications and IT equipment as well as the interlinking of systems, which lead to media breaks and inefficient information flow. Therefore, approaches to visualize relevant pro-cesses and their application landscapes are presented. Originality: Most literature focuses on larger terminals, which use terminal operat-ing systems (TOS) to manage and link computerized applications efficiently. Due to the effort required to adapt TOS to operational conditions as well as resulting costs, these are often not an option for small and medium-sized terminals. This paper pro-vides a basis for SMEs to systematically visualize and improve their IT and process landscape.
Conference: Hamburg International Conference of Logistics (HICL) 2020 
DOI: 10.15480/882.3144
ISBN: 978-3-753123-47-9
ISSN: 2365-5070
Institute: Maritime Logistik W-12 
Document Type: Chapter/Article (Proceedings)
License: CC BY-SA 4.0 (Attribution-ShareAlike 4.0) CC BY-SA 4.0 (Attribution-ShareAlike 4.0)
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