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Title: A holistic digitalization KPI framework for the aerospace industry
Language: English
Authors: Krol, Felix  
Saeed, Muhammad Amad 
Kersten, Wolfgang  
Editor: Kersten, Wolfgang  
Blecker, Thorsten 
Ringle, Christian M.  
Keywords: Logistics;Industry 4.0;Digitalization;Innovation;Supply Chain Management;Artificial Intelligence;Data Science
Issue Date: 23-Sep-2020
Source: Hamburg International Conference of Logistics (HICL) 29: 798-847 (2020)
Part of Series: Proceedings of the Hamburg International Conference of Logistics (HICL) 
Volume number: 29
Abstract (english): 
Purpose: The aerospace supply chain is characterized by a high degree of small andmedium-sized suppliers. To stay competitive, suppliers are facing high pressures todigitalize their business but have limited resources available. Furthermore, aerospacesuppliers lack a framework to measure their current state of digitalization.Therefore, this paper provides a holistic digitalization KPI framework for manufacturingaerospace companies. Methodology: The framework is based on a top-down and bottom-up developmentapproach. Within the top-down approach, 42 digitalization maturity models are beinganalyzed to identify relevant dimensions. To reveal digitalization indicators, acomprehensive literature review is being used as a bottom-up approach. Indicatorsare then assigned to the sub-dimension. Finally, indicators are grouped to similar indicatorsand merged to digitalization KPI. Findings: The developed KPI framework encompasses 89 digitalization KPI amongnine dimensions: Strategy and Organizational Leadership, Governance and TransformationManagement, Digital Skills/Human Capital, Smart Product, Customer Focus,Smart Process/Operations, Digital Technology, Financial Focus, and Network and Security. Originality: The presented digitalization KPI framework provides a scientific foundationfor measuring the digitalization maturity level of aerospace companies.Therefore, maturity models and benchmarking tools can incorporate the developed(sub-) dimensions and KPI to measure and compare the digital readiness of aerospacecompanies as well as to derive guidance for areas of improvement.
Conference: Hamburg International Conference of Logistics (HICL) 2020 
DOI: 10.15480/882.3109
ISBN: 978-3-753123-46-2
ISSN: 2365-5070
Institute: Logistik und Unternehmensführung W-2 
Document Type: Chapter/Article (Proceedings)
Project: DIMLA-Digitalization and Internationalization Maturity Level in Aerospace - Teilvorhaben B: Entwicklung eines KPI-sowie Reifegradmodells 
License: CC BY-SA 4.0 (Attribution-ShareAlike 4.0) CC BY-SA 4.0 (Attribution-ShareAlike 4.0)
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