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    Event-based failure prediction in distributed business processes
    Traditionally, research in Business Process Management has put a strong focus on centralized and intra-organizational processes. However, today's business processes are increasingly distributed, deviating from a centralized layout, and therefore calling for novel methodologies of detecting and responding to unforeseen events, such as errors occurring during process runtime. In this article, we demonstrate how to employ event-based failure prediction in business processes. This approach allows to make use of the best of both traditional Business Process Management Systems and event-based systems. Our approach employs machine learning techniques and considers various types of events. We evaluate our solution using two business process data sets, including one from a real-world event log, and show that we are able to detect errors and predict failures with high accuracy.
    Publicationtype: Journal Article
      28
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    Item type:Publication,
    Charting Process-Based Collaboration Support in Agile Business Networks: Aligning the Need for a Dynamic Internet of Processes from Industry and Research Perspectives
    Agile business networking is an emerging concept aimed at helping companies face the challenges of the dynamic economy of the 21st century. It integrates a technology and a business perspective, arriving at highly dynamic Internet-based processes. Despite its importance, there is no common understanding of this concept; many interpretations exist, leading to ad hoc business requirements or technical innovations. This creates confusion in research, development, and application, and possible misalignment of requirements and solutions towards the future. In this article, we set clear lines in this playing field by defining a configuration space for dynamic, process-based business collaboration; analyzing technology push and demand pull forces; and confronting these forces for alignment. To help new research efforts, we outline an approach to properly position them. Thus, we aim to contribute to a well-structured development of a dynamic Internet of Processes.
    Publicationtype: Journal Article
      22
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    Item type:Publication,
      28
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    Item type:Publication,
    Blockchains for business process management - challenges and opportunities
    Blockchain technology promises a sizable potential for executing inter-organizational business processes without requiring a central party serving as a single point of trust (and failure). This paper analyzes its impact on business process management (BPM). We structure the discussion using two BPM frameworks, namely the six BPM core capabilities and the BPM lifecycle. This paper provides research directions for investigating the application of blockchain technology to BPM.
    Publicationtype: Journal Article
      69
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    Towards living inter-organizational processes
    Business Process Management (BPM) has gained significant adoption in practice for enabling organizations to increase their effectiveness, efficiency, and flexibility. This broad adoption has not only been fostered by a rich and well-established theory to model, analyze, simulate, and enact business processes, but also by internationally accepted standards and mature technologies. Caused by the ever increasing speed and volatility of markets and the dynamics of new technologies, such as cloud infrastructures and mobile communications, we face a new generation of business processes, which we refer to as living inter-organizational processes. Such processes are not in control of one single organization, instead, they are enacted by multiple organizations, where no participating party possesses full control over the entire process. Such processes often involve a high number of actors that might even be unknown in advance. These actors require various degrees in participation, they are acting in heterogeneous environments. Moreover, such processes are often weakly structured or designed in an ad-hoc manner, and have to be continuously subject to evolution. Unfortunately, existing theories, methodologies, and technologies cannot cope with this challenging combination of aspects, which all have to be considered when dealing with living inter-organizational processes. The state of the art typically addresses singular aspects in isolation. However, a holistic approach to these challenges bears a tremendous potential. This paper aims to contribute towards a holistic approach to living inter-organizational processes. To this end, we describe different perspectives on inter-organizational processes and identify challenges for making them living processes.
    Publicationtype: Conference Paper
      41